I’ve Tried to Make Travel Better for 20 Years. Mostly It’s Gotten Worse.

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I fear I’ve failed.

When I started covering aviation, flights were expensive, delays were maddening and the coffee on Southwest Airlines tasted like brown water. For the past 20 years, the Middle Seat has endeavored to make travel better for readers, calling out problems and educating travelers on strategies and trends, airline and hotel operations, ticket pricing, frequent-flier programs, baggage, ventilation, piloting, air-traffic control and government oversight. Everything nose-to-tail.